Before opening
Start with today’s appointments.
Review the bookings, services and assigned staff so your team knows what is planned.
← All featuresSalon appointment software
Salon appointments
Salon appointment software
for a busy day
& fewer no-shows.
Know who is coming, which service they need and who will look after them. Give your team a clear plan before the first visit.
Know the customer
Contact details with every booking.
Plan the service
Date, time and service, all in one place.
Assign the staff
Clear who is looking after the visit.
Encourage return visits
Make rebooking part of the routine.
From booking to next visit
Keep the details together.
A clear appointment gives your team
the context to prepare.
- 01
Know the customer.
Keep the customer’s name and contact details with the appointment.
- 02
Plan the service.
Record the service, appointment date and time.
- 03
Assign the staff.
Make it clear which team member is looking after the visit.
- 04
Encourage a return visit.
Discuss the next appointment before the customer leaves. Make rebooking part of your customer care routine.
Your day, organised
Less checking.
More clarity.
Keep the booking conversation simple for your receptionist, your team and your customers.
During the day
Keep everyone on the same page.
Check the appointment details when a customer arrives or calls about their visit.
Before the customer leaves
Give the next visit a clear place.
Use the customer’s visit history to discuss their next service and agree a suitable date and time.
Explore loyalty and memberships →See it with your own routine
One visit.
A useful walkthrough.
Ask our team to walk through an appointment that feels familiar to your salon.
Explore appointment management ↗A conversation for your demo
“A customer calls to book a haircut with their regular stylist.”
- Where do we record the booking?
- How does the team see who is assigned?
- What do we do if the customer changes the time?
- How do we book their next visit?
Use the walkthrough to confirm how COMB fits your salon’s booking process.
Before you decide
Questions about appointments?
Can I record who will provide the service?
Appointment records include the service and assigned staff. Ask the team to show how staff assignment works for your salon during the demo.
What if a customer changes their booking?
Ask the team to demonstrate changing the appointment time and checking the assigned staff. Confirm how your team sees the updated details.
Are WhatsApp or SMS reminders included?
Confirm reminder availability, message setup and any usage charges with the COMB team before choosing your subscription.
Can customers book online themselves?
Confirm the available online booking options and any setup required with our team. The demo can focus on how you receive bookings today.
Can I see billing as part of the demo?
Yes. Ask to see appointment management and billing in the same walkthrough, including the steps your team follows between them.
Explore salon billing →Start with your everyday work
Show us how your
salon takes bookings.
We’ll help you explore appointment management in COMB.